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Training Materials Request Form
Trainer*:
Location of Training:
Date(s) of Training:
Mail
Pickup E-mail*:
Please indicate Module Title and Parts needed.
Achieve Global
Module Title
Date needed
Binder
Video
Chart
Special Notes
Customer Service Modules
Caring for Customers
Connecting with Customers
Dazzling your Customers
Expanding Customer Relationships
Guiding Customer Conversations
Healing Customer Relationships
Reaching for Stellar Service
Serving a World of Customers
Teaming Up for Seamless Service
Leadership Modules
Addressing Emotions at Work
Building Team Pride and Purpose
Conducting Performance Reviews
Correcting Performance Problems
Developing Others
Developing Team Agility: Day-to-Day Tools
Giving Recognition
Listening in a Hectic World
Making Training Pay Off
Meeting Unspoken Customer Needs
Negotiating Resources for Your Team
Planning for Performance Discussions
Problem Solving Results: Solutions and Improvements
Providing Constructive Feedback
Resolving Conflicts with your Peers
Resolving Conflicts with your Team
Resolving Issues that Impact the Customer
Speaking to Influence Others
The Principles and Qualities of Genuine Lship
Other Modules
Diffusing Emotionally Charged Situations
Getting the Information you Need
Helping Your Team Work
Managing Life Outside Work: Handling.
Positive Responses to Change
Speaking with Confidence
What it Takes to Succeed: The Basic Principles
DDI
Module Title
Date needed
Binder
Video
Chart
Special Notes
Achieving Your Leadership Potential (DVD with Binder)
Adaptive Leadership
Adapting to Change
Boosting Business Results
Building an Environment of Trust
Building Winning Partnerships (DVD with Binder)
Coaching for Improvement
Coaching for Success
Coaching: Developing High Performance Tms.
Communicating and Listening
Communicating with Others (DVD with Binder)
Core Skills for Building Commitment
Delegating and Monitoring
Delegating for Results (DVD with Binder)
Developing Others
Essential Interview Skills
Essentials of Leadership
Guiding the Development of Others
Handling Emotions Under Pressure
Influential Leadership
Interaction Skills for Success
Launching A Successful Team
Leadership: Facilitating Change
Leading Successful Meetings (DVD with Binder)
Leading Change
Leading High Performance Teams
Making Effective Decisions
Managing Performance Problems
Mastering Interaction Skills
Motivating Others
Optimizing Team Performance
Partnerships: Creating Synergy
Performance Planning
Performance Planning: Setting Expectations
Rapid Decision Making
Resolving Conflict (DVD with Binder)
Retaining Talent: Creating the Environment
Reviewing Performance Progress
Setting Performance Expectations
Supporting Leadership Development
Taking Action to Solve Problems
Targeted Selection: Data Collection .
Targeted Selection Interviewer Workshop 1-2
The Empowering Leader
Thunderbolt Thinking: Innovative Fundamental
Trust: Strengthening the Environment
Valuing Differences (DVD with Binder)
Working as a Team (DVD with Binder)
Working Through Conflict
Special Requests
Module Title
Date needed
Binder
Video
Chart
Special Notes
Bad Apples
Service Plus
7 Habits of Highly Effective People
The 4 Disciplines of Execution
Zodiak: The Game of Business
Sales Smarts (Please indicate Sales, Service or Support)
The Courage to Coach
DiSC
Generations: M.E.E.T. for Respect in the Workplace
The Right Side of the Line
Are you finished filling out this form?
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No
Please make sure you
selected the correct "Module Title" checkbox(es)
before pressing Submit.
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Wayne College 1-800-221-8308 or 330-683-2010
1901 Smucker Road, Orrville, OH 44667 • FAX (330) 684-8989
The University of Akron is an Equal Education and Employment Institution
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WayneWebEditor@uakron.edu
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